Profile
Computer Science graduate with hands-on technical troubleshooting experience and a strong interest in cloud infrastructure and DevOps engineering. Currently working as a Technical Expert at Apple, analysing system diagnostics and solving complex technical problems.
Technical Skills
- AWS Fundamentals – EC2, IAM, networking, security groups
- Programming – Java, Python (basic), JavaScript (fundamentals)
- Infrastructure – Cloud architecture basics, DevOps lifecycle
- Operating Systems – Linux exposure, CLI usage
- Databases – SQL / MySQL
- Version Control – Git basics
Projects
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Flight Routing Application: Java app using Dijkstra’s algorithm to calculate routes.
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Database Coursework: Designed relational schemas and SQL queries.
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AWS Labs: EC2 deployment, IAM permissions, networking basics.
Experience
Technical Expert – Apple
June 2022 – Present
- Diagnose hardware and software issues
- Analyse system behaviour to identify root causes
- Explain technical solutions clearly
- Support team with complex troubleshooting
Senior Sales & iOS Technician – Stormfront
2018 – 2022
- Performed diagnostics and repairs on Apple devices
- Maintained repair documentation
- Improved service efficiency
Education
BSc Computer Science – Brunel University London (2019 – 2023)
Languages
English (Fluent), Bulgarian (Fluent)